EDIT: I got my package last night. I called the company who after talking to them didn't strike as if they would look at all. However, I emailed both UPS and Kohl's who apparently got right on the issue Tuesday morning. UPS contacted the company too with no luck because the package was sealed up in an industrial wrap for shipment and they hadn't opened it yet and didn't volunteer to look in it for the driver either. The UPS rep called me back and I could tell she was ready to go a few rounds with these people.
About and hour later the receiving company called and said they had found my package and, oops, they had accidently opened it. I was welcome to come pick it up. Because of some other things that were going on I didn't have anyone to send over to get it and I couldn't leave work either. Guess what I called UPS and they went and got and delivered it to my house. Yeah, all finished with this one. I'm going to contact UPS and tell them that even this was caused by them I appreciate that their employees went above and beyond to fix the problem.
I placed an order with Kohl's for some clothes for my upcoming trip with the Goddesses and even had it shipped express air since I wanted to make sure it got here before I leave. I never do this.
My package arrived in my hometown and was delivered at 10:26 am this morning, but not to my house. It was signed for at a business a couple of miles away from here. Who knows what will happen to my package now. If I'm lucky someone will figure out that I don't work there and give it back to UPS, but more likely I will call and get the run around trying to see if they have it still. I've also emailed UPS and asked them to retrieve it and, oh yeah, please refund my shipping fee since you royally screwed up. I guess I should notify Kohls that this happened too.
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4 comments:
Damn! What a screw up! Did the package have the correct address on it? I wonder who's screw up it was? I hope you get it soon, hon.
Gee, now I want to go shopping. And I HATE shopping.
If you know the address and/or name of the business, call THEM and tell 'em what happened and see if they still have the package.
We have a Kohl's near here. We can always make a run!
WHat a pain! At least they got it fixed. Nine more days!!! Love you!
I guess it's good it was Kohls and not that special order from Victoria's Secret. Glad you finally got the order.
Living in Thailand I used to have trouble with deliveries too... they'd get mailed, signed for on delivery, but somehow would never actually arrive at my home.
Someone at the Thai post office or Thai Customs has developed a small collection of english language Fiction and Biography books I'm thinking.
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